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FREQUENTLY ASKED QUESTIONS
Can I buy products to inventory & sell from my location or to show my patients, members & clients? »
Not a problem! Our sister company, Red Moby, is a buying coop that offers wholesale pricing to fitness, health, and medical professionals. If you already buy products we carry from manufacturers or distributors, you will often find better pricing by taking advantage of our purchasing power. You will automatically become a member and benefit from purchasing at wholesale prices.
Do I have to invest in any inventory? »
NO! All inventory available on your online store powered by Health Mobius is purchased, maintained, and provided by us. When a sale occurs on your online store, we collect the retail price from the retail customer (including any applicable sales tax), we pay the respective supplier for the wholesale price of the item and remit the difference to you less any fees.
How do I market my website? »
The internet has made it easy for the general public to access worlds of information. Social media has been an effective platform for different companies to market their goods & services and we encourage our customers to do the same. Facebook, Twitter, LinkedIn, Google+ icons will all be visible on the top right corner of your online store if you want them. Other ways to market your online store include promoting your online store on business cards and promotional literature.
What if I already have a website? Can you integrate my site with this online store? »
YES! Health Mobius is able to integrate your website with your own online store. We create a customized sub-domain (ex: JohnSmith.healthmobius.net) and you can alter the destination accordingly. For example, if you add the word “SHOP” to your website headers, you can adjust the destination to go straight to your online store’s web address (ex: JohnSmith.healthmobius.net). For IT help, visit the “Contact Us” page.
What if I don’t have a website? »
No worries. The Health Mobius online store can operate as your primary website. We can provide your contact number, business address, and any other important information you would like displayed. Just provide your current logo, color preferences, and/or other creative outputs – we will do the rest!
How do I track my sales & revenue? »
Health Mobius will provide a monthly report containing all transaction details and the amount you earned per transaction. The report will include the customer name, retail selling price of the product & sales tax with deductions for the wholesale cost of the product paid to the supplier & transaction fees. Commission earnings will be paid out monthly.
Why Health Mobius? »
We’re everything you need for a truly All-Inclusive Online Store – hosted storefront, shopping cart, merchant account, products, warehouse, fulfillment, financial reporting, sales tax reporting and customer support staff. We’re a unique service that is dedicated to maximizing your potential. There are still profits available online…we just want to help you cash in for the work you’re already doing!
What happens if my customer has a question about a product? »
Located at the bottom of your online store, there is a “Contact Us” page. This page will contain a toll free customer service phone number where your customer can contact our knowledgeable support team. They will be able to assist with product deficiencies, malfunctions, or any other problem they may encounter. There is also a “Contact Us” form, where your customers can submit questions or leave feedback.
So what are my upfront & monthly costs? »
No upfront costs. No long term contacts. No stress. We set up and customize your site with your company information for $100 per month which includes all hosting and maintenance fees.
Can you walk me through a typical transaction? »
Sure. Each item available on your online store carries its own retail selling price and an associates wholesale cost. We also deduct transaction costs to cover credit card processing fees, sales tax handling & processing the order. Margins can be as high as 50% and as low as 10%. Typically they are between 20% and 30%. Transaction fees are typically $1.00 per transaction plus 6%. Let’s illustrate a few transactions for a range of margins on a $75 retail sale. In order to be conservative, we included margin examples as low as 15% to help you see your potential return.
Example A (30% Gross margin): Retail selling price less cost of item less transaction costs
Selling price: $75.00
Wholesale cost of item: ( 52.50)
Transaction cost: ( 5.50)
Your revenue: $17.00
Example B (25% Gross margin):
Selling price: $75.00
Wholesale cost of item: ( 56.25)
Transaction cost: ( 5.50)
Your revenue: $13.25
Example C (20% Gross margin):
Selling price: $75.00
Wholesale cost of item: ( 60.00)
Transaction cost: ( 5.50)
Your revenue: $9.50
Example D (15% Gross margin):
Selling price: $75.00
Wholesale cost of item: ( 63.75)
Transaction cost: ( 5.50)
Your revenue: $ 5.50
Please note, the examples are for illustrative purposes & actual results will vary based upon how well you inform your patients, members and clients that you have made this available to them. We are happy to discuss your particular industry and examples that pertain to your business in order to help you assess the value of our services.
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